I balance business and user goals to create things that work. I'm an SEO Strategist full-time and UX Design/Research freelancer part-time. Strengths include:
I loathe bad website and product experiences. They're everywhere. I advocate for good, thoughtful, usable design. I enjoy figuring out why something sucks and how to fix it. I'm here to make your brain hurt less.
Discovered problems in the user onboarding journey for Basecamp 3 by conducting moderated usability tests and user interviews and proposed design solutions.
Designed a mobile prototype for an app that allows parents and guardians of school age children to manage various aspects of their kids’ in-school cafeteria lunch accounts.
Conducted stakeholder research, designed, and tested the Information Architecture for a library website redesign.