I balance business and user goals to create things that work. I work full-time as an Experience Designer in the banking industry. Strengths include:
People are interesting to me. I genuinely enjoy understanding why people do things. To me, bad design is a form of disrespect. If you're going to create something for someone else to use you should be respectful of their time. Really I'm just here to make your brain hurt less.
Discovered problems in the user onboarding process for Basecamp 3 using moderated usability tests and user interviews. Provided proposed design solutions.
Designed a mobile prototype for an app that allows parents and guardians of school age children to manage various aspects of their kids’ in-school cafeteria lunch accounts.
Conducted stakeholder research, designed, and tested the Information Architecture for a library website redesign.